Service, privacy & safety
Plain-English information
These product notices are recorded by version when a client onboards. They should be reviewed by Australian legal counsel before a public commercial launch.
What the service is
Invisible Diet Project provides general weight-management coaching, behavioural support and approximate calorie and protein information. Food-photo estimates are estimates. The service does not diagnose or treat medical conditions, prescribe medication, provide medical nutrition therapy or replace care from an appropriate qualified health professional.
Safety boundaries
Tell your coach if you have a relevant medical condition, are pregnant, have a history of an eating disorder, or have been prescribed a medically supervised diet. The service will not support changing prescription medication, deliberate dehydration, purging, laxative use for weight control, dangerous fasting or very-low-energy dieting outside appropriate clinical supervision. Safety concerns are recorded for human review.
Privacy
We collect the information needed to deliver and improve the service, including account details, coaching profile information, meal photographs, food estimates, weight records, messages, notification preferences and billing status. Meal photos and limited relevant context can be processed for instant food analysis. Client messages can be processed to prepare a private draft for the assigned coach, who must review and send any response themselves. Limited health information you choose to disclose is treated as sensitive information and used for suitability and safety review. We minimise personal data sent to technology providers and keep the human coach responsible for material coaching decisions.
Your rights
Nothing in the service acknowledgement is intended to exclude rights that cannot lawfully be excluded, including applicable rights under Australian Consumer Law. Clients can ask for personal information to be corrected and can contact Invisible Diet Project about privacy concerns or account data.